Phone & electronics repair shop management software
From “How much?” to “It’s ready.”
Check in devices, agree repair prices, keep customers informed and manage every repair in one connected workflow.
30-day Shop trial · No card needed · Free plan afterwards
- Quote sent
- Approved by the customer
- In repair
One repair, two views: the shop’s ticket and the customer’s private repair page. Demo data.
How it works
Price agreed. Customer informed. You keep repairing.
Agree the price before you start, and keep a record of the answer.
- Check-in
- Quote
- Approval
- Repair
- Pickup
- Send the quote to the customer’s private page, where they approve or decline it themselves.
- Agreed at the counter? Record it as agreed in person, with who recorded it and when.
- Extra work found during the repair goes out as a separate request, so the original price stays as agreed.
Use only the steps a job needs: a quick fix can be priced, repaired and handed back in the same visit.
Keeping customers informed
Fewer “Is it ready yet?” calls.
Each repair has a private page your customer can open at any time: the status, the agreed price and messages with your shop.
- Share it on WhatsApp from the ticket: the message and link are ready, and you press send.
- Or copy the link, or hand over the printed receipt with its QR code.
- Nothing to install. Internal notes and costs stay on the shop side.
Tools and services
From check-in to pickup. All in one place.
The repair workflow, everyday tools and useful services — together in one workspace.
Quick Intake
Phone number, name, device, problem and price on one screen. Switch to the full form when a job needs more detail.
Model Check
Free: type the IMEI to identify the brand and model. You decide whether to use the result.
Condition, photos and history
Record the device’s condition and photos at check-in, and find any past repair by customer, phone number or device.
Parts and inventory
Track the parts used on each repair and keep your stock list, importable from Excel or CSV.
Also in RepairCmd
IMEI and blacklist checks
Paid checks in the Service Hub through an external provider, where they are enabled for your shop. The price is shown before you order, and a result reflects the databases checked at that moment.
Marketplace
List parts and message other repair shops in your country, inside RepairCmd. Payment and delivery are agreed directly between the shops.
Why RepairCmd
Built on industry experience. Shaped by research.
RepairCmd’s founder has worked in the GSM industry since 2009: GSM software, technical services and work with the wider phone repair trade, including activities associated with UnlockResellers and OnlineUnlocks.
RepairCmd’s direction is also informed by research carried out for an MBA at the University of Bradford. Through surveys and interviews with independent repair businesses, it explored the everyday challenges repair shops face and how digital tools fit into their work.
That combination shaped RepairCmd: practical software built around the way repair shops actually work.
Since 2009
in the GSM industry
MBA research
University of Bradford: surveys and interviews with independent repair businesses
The research informed RepairCmd’s design. It is not an endorsement of RepairCmd by the University of Bradford.
Get started
Try RepairCmd in your shop
30-day Shop trial
Every new shop starts on the Shop plan: unlimited repairs and up to 9 team members. No card needed.
After the trial
Your shop continues on Free (10 new repairs a month, one user) or on a prepaid Solo or Shop plan. Nothing renews by itself, and your repairs and history stay available.
Founding testers
Help shape RepairCmd. Get an extra month free.
We are inviting independent repair shops to use RepairCmd in their daily work and tell us what to improve.
- Start with the normal 30-day Shop trial.
- From your shop, send at least five distinct, useful suggestions or bug reports with “Report a bug / Request a feature” in the RepairCmd menu.
- Ideas about the workflow and ease of use count as much as bugs, and they do not have to be implemented to count.
- Once we have reviewed them, your shop receives one extra month of Shop access, added after any access it already has. Paid time is never shortened or replaced.
One reward per shop. Open until 3 May 2027. We review every report for relevance and usefulness; duplicate, invented or meaningless reports do not qualify.